Privacy Policy | herculescasinos.com Australia
Start playingHercules is an informational website describing a gaming operator and its published services. This Privacy Policy explains how we handle information when you use this website, and it does not govern accounts, payments or gambling activity handled by the operator.
Who is responsible for this website
We are responsible for the information collected through this informational site. We do not operate a player account, hold deposits, process withdrawals or accept gambling-related instructions through this website.
Information you send to the editorial team is handled for the purpose of answering your question, maintaining correspondence and protecting the operation of the website. You should not send identity documents, payment details, account passwords or gambling account information by email.
Information collected through this site
We may receive technical information such as your IP address, browser type, device information, referring page, pages viewed and the date or time of your visit. This information helps us operate the website, understand how its pages are used and identify security or technical problems.
If you contact us, we may receive the name and email address you provide, along with the message you send. Please do not include sensitive personal information in a general enquiry.
Cookies and similar technologies
Cookies are small files stored by a browser. We may use necessary technologies to deliver pages, maintain site settings and support security. Where analytics or advertising technologies are used, their activation and consent controls will be shown before they are allowed to run.
You can manage or delete cookies through your browser settings. Disabling some technologies may affect how the website behaves or prevent parts of it from loading.
How information is used
We use information to provide and maintain this website, respond to enquiries, protect against misuse, diagnose technical problems and improve the clarity of our informational pages. We do not use information submitted to this site to place gambling bets or conduct transactions.
We retain correspondence only as long as it is reasonably needed for the purpose for which it was received, to deal with a dispute or to meet legal and security obligations. We may remove or anonymise information when it is no longer needed.
Who else receives the information
Information may be processed by service providers who host the website, maintain its security, provide analytics or support email delivery. Those providers act under their own agreements with us and may not use the information for an unrelated purpose.
We may also disclose information when required by Australian law, to respond to a valid legal process or to protect the website, our users or the public. We do not sell information submitted through this site.
Your rights under Australian law
The Privacy Act 1988 and the Australian Privacy Principles set out rights that apply to information handled by organisations subject to that framework. Depending on the circumstances, you may ask us to access or correct personal information, or object to certain uses of it.
You may also ask about information held in a temporary or disposable form and request that we consider whether the information should be erased or restricted. Where processing depends on consent, you can withdraw that consent, although withdrawing it does not affect processing carried out before the withdrawal.
To exercise a privacy right, email [email protected] with enough detail for us to identify the request. We may ask for clarification before acting on it.
You can contact the Office of the Australian Information Commissioner at oaic.gov.au for information about Australian privacy rights and the complaint process.
Children and under-18 users
This website is intended for adults aged 18+. We do not knowingly collect personal information from children. If you believe a child has sent us personal information, contact the editorial team so that we can consider what should be done with it.
Changes to this Privacy Policy
We may update this Privacy Policy when the website, our service providers or the legal framework changes. The current version will remain published on this page, and any material change will be reflected in the text.
If you contact us, send only the information needed to answer your question. Keep account passwords, identity documents and payment details out of email.
This website is informational only and does not run a casino, take bets or organise gambling. Access is restricted to adults aged 18+. For gambling support in Australia, contact the National Gambling Helpline on 1800 858 858, free, 24 hours a day, seven days a week, or use Gambling Help Online.